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Hospitality Experience Leader (Hiring Immediately), Maidstone
Client: wagamama
Location: Maidstone, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 4
Posted: 08.05.2025
Expiry Date: 22.06.2025
Job Description:
General Manager | Full Time
At Wagamama, we celebrate individuality and diversity. With over 165 restaurants, we are looking for a General Manager to join us on our journey to nourish both body and soul.
The Role:
As a General Manager, you will inspire your team to deliver exceptional service, maintain high standards, and drive restaurant performance. You will coach and develop your team to achieve their best while ensuring excellent results.
Key Responsibilities:
* Foster a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. Provide training, coaching, and mentorship to develop emerging leaders.
* Ensure every guest interaction reflects exceptional service by personal effort and empowering your team.
* Manage financial aspects including budgeting, inventory, labour, and marketing. Use data analysis to inform business decisions and promote continuous improvement.
* Recruit, develop, and nurture your team, supporting their personal and professional growth.
* Create an inclusive environment where team members feel respected and valued, enabling them to thrive.
* Be a proactive problem solver, capable of quick decision-making.
We’d Love to Hear From You If You:
* Prioritize a positive, inclusive work culture and demonstrate emotional intelligence and leadership skills.
* Are dedicated to delivering excellent guest experiences and empowering your team.
* Possess strong financial acumen and strategic thinking.
* Focus on team building and development.
* Value creating an environment of respect and belonging.
* Are a forward-thinking, quick decision-maker.
What’s In It For You:
* Bonus scheme – up to £8,000 annual bonus
* Access up to 30% of earnings before payday via Wagestream
* Private medical insurance
* Free on-shift food and 50% off outside work
* Industry-leading family-friendly policies (26 weeks full pay + 13 weeks half pay for expectant or adopting parents)
* Early access to new menus
* Wagamama parties with VIP guests
* Recognition through our nationwide programme
Additional benefits include pension scheme, holiday allowance, training, cycle to work scheme, retail and leisure discounts, gym memberships, and long service awards.
Be You, Be Wagamama
Wagamama proudly participates in the Disability Confident scheme.
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