Job Description
Senior Claims Specialist.
Location: West Yorkshire
Salary: DOE
Job Type: Full-time / Permanent
About the Role
We are seeking a Senior Claims Specialist to join our dynamic team. This role involves managing a diverse portfolio of claims across multiple insurance classes, including Property, Casualty, Liability, and Motor. You will be responsible for delivering a high-quality claims service, ensuring efficient resolution while maintaining strong relationships with clients, insurers, and third-party providers, including some management tasks within the business.
Key Responsibilities
* Claims Management: Handle a caseload of commercial claims from notification to settlement, ensuring timely and accurate processing.
* Client Support: Provide expert advice and guidance to clients throughout the claims process, ensuring a smooth experience.
* Negotiation & Resolution: Liaise with insurers, loss adjusters, and solicitors to negotiate fair settlements.
* Compliance & Documentation: Maintain accurate records and ensure claims are processed in line with regulatory requirements.
* Risk Assessment: Identify potential fraud risks and escalate cases where necessary.
* Market Knowledge: Stay updated on industry trends, insurance policies, and regulatory changes.
Skills & Experience Required
* Proven experience in commercial insurance claims handling across multiple classes.
* Strong knowledge of insurance policies, claims procedures, and regulatory frameworks.
* Excellent communication and negotiation skills.
* Ability to manage multiple claims efficiently while maintaining attention to detail.
* Proficiency in claims management systems and Microsoft Office.
Benefits
* Competitive salary and performance-based bonuses.
* Hybrid working options.
* Professional development and training opportunities.
* Pension scheme