The Agricultural Business Advisor will work as part of an office- based team providing a first class service to our farmer customers and commercial sales teams. This will necessitate strong relationships with various members of the team. Your emphasis must always be on delivering what we promise both to our field sales colleagues and our customers.
Main Duties
* The ABA will be the first point of telephone contacts for the Sales Agents and customers and will be the first phone response for all incoming calls to the Leominster office.
* Order processing including invoicing on a daily basis and the coordination of parcel couriers and pallet haulers
* Processing and monitoring forward orders, returns, credits and complaints for both UK and international customers
* The ABA will be the guardian of the end of day sales reports, daily reports, KPI reports and will respond to any tracker information requests including vehicle and telephone tracking
* Managing the companies database ensuring that we have current and correct information
* Provide support to Sales Managers including stationary requests, customer activity information, providing sales reports, administrative support and preparation of distribution letters and memos
* Participate in relevant sections of the Sales Agent New Starter Training Program as well as coordinating invites and accommodation requests etc for new starters
Personal Attributes
* A minimum of two years office/ admin experience in a similar role
* Excellent telephone manner
* English as their first language and proficient in both verbal and written form
* Knowledge of the farming industry and animals would be advantageous
* Ability to use own initiative
* Excellent interpersonal, communication and time management skills
Company Benefits
* Private Healthcare
* Profit Share after 2 years (T & Cs apply)
* Company Pension
* Great chances of career progression
* Employee of the month/ year
* Champagne moments
* On-site car parking facilities
Apply now to avoid missing this great opportunity to advance your career!
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