Job Reference
654873
Job Title
Hotel night shift leader
Location
Shrewsbury Hotel, Shrewsbury
Salary
£14
Closing Date
24-05-2026
Hours per week
32 hours per week. Monday: Flexible. Tuesday: Flexible. Wednesday: Flexible. Thursday: 22:00 – 06:00. Friday: 22:00 – 06:00. Saturday: 22:00 – 06:00. Sunday: 22:00 – 06:00.
Responsibilities
* Maintain excellent standards of customer service and fire safety.
* Deliver CQSMA standards: cleanliness, quality, service, maintenance, and atmosphere.
* Oversee the safe operation of the hotel overnight, including handling reservations and enquiries.
* Perform hourly security checks and direct evacuation during emergencies.
* Maintain the duty manager logbook and report all accidents and incidents.
* Ensure full compliance with licensing law, trading standards, customs & excise regulations, food hygiene, and health & fire safety regulations.
Qualifications
* Good conversational English and an excellent customer‑service focus.
* Strong communication skills with people at all levels.
* Self‑motivated, enthusiastic, and able to work well under pressure.
* Experience in managing conflict or emergency situations.
* Must be over 18, have a fixed residence near the hotel, and provide proof of right to work in the UK.
* Availability to work night shift and flexibility to accommodate the stated hours.
Equal Opportunity Statement
Wetherspoon promotes an inclusive working environment where everyone is welcome.
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