Overview
This great organisation has an exciting opportunity for a Field Service Engineer to work in the field and to join their dynamic team covering the East Coast, Hull to York. The candidate could be based anywhere within a 30 minute reach of these areas.
The role would suit an individual who is looking to advance their career in engineering/IT and gain hands-on experience in a thriving and supportive workplace. Full training will be given on the product and industry.
Responsibilities
* Diagnosing faults, making repairs and replacing modules on ATM's
* Installation, maintenance, and repairs on equipment within an assigned territory to ensure continuity of customer operations and high levels of customer satisfaction
* Take responsibility and ownership of customer problems or incidents until the situation has been resolved to the customers satisfaction and in compliance with their agreed Service Level Agreement
Candidate Requirements
* Able to work on your own with minimal supervision and to be able to manage your time effectively and pro-actively
* Good level of mechanical / electrical aptitude
* Experience preferred with Windows operating systems
* Experience is preferred in break/fix, IT, computer/mechanical repair and basic computer hardware and software knowledge, however full training will be provided
* Enjoys taking things apart and putting them back together
* Have good problem-solving skills
* Can work well under pressure
* Full UK driving licence
Shifts
There are shifts patterns which are very reasonable.
* 42.5 hours per week
* 5 days working, 2 days off, with a day off either side of the weekend if working over the weekend.
* Typical shift hours: 8am - 5pm, 9.30am - 6pm, 12pm - 9pm
Benefits
* This role comes with a company vehicle which can be used for personal use and a fuel card
* Tools/laptop/Android phone and all other required tools are provided
* Uniform and PPE are also provided
* Excellent company benefits which includes 30 days holiday per year (inc BH)
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