Description
Reports to: Lead Smart Analyst
Location: Nottingham Head Office
Working hours: Monday to Friday, 37.5 hours a week
Based in Nottingham, we are looking to expand our Smart Metering Team due to continued success & growth, and have created an exciting opportunity for a Smart Metering & Robotic Analyst, ensuring an excellent standard of service is provided and maintained to our Yu Energy customers.
This role requires somebody to have a ‘Can-do’ attitude and transfer skills with a growth mindset. Our company is growing at a rapid pace so it’s an exciting opportunity to join an organisation which can offer a long-term future career.
Passionate and motivated people are the power behind our growth so we’re looking to expand our team and you could be part of our success story.
What We Need from Yü
Here’s a taste of what you’ll be doing:
* To manage the AI and robotics automation suite, ensuring smooth day-to-day operations, flagging any issues and offering insight into potential improvements.
* Provide support to the Smart Metering department with their data and MI needs, working with complex data sets.
* Be responsible for the set-up, production, & maintenance of scheduled/ad-hoc reporting.
* Offer day to day support to the Lead Smart Analyst, working to deadlines.
* Organise and sort data in spreadsheets and other systems to provide accurate and specific records, containing all relevant information to enable requests to be resolved to the timelines and standards required.
* Understand and work to a written or verbal brief with minimal supervision.
* Build strong relationships with other teams across the business.
* To develop and maintain a good understanding of the systems and processes, so that you can offer support on initial triage of issues raised.
* Maintain continuity of work by documenting & communicating required actions to management, identifying irregularities in processes & shaping continuing needs.
* Provide solutions to the broad range of written and verbal enquiries.
About Yü
If you have what it takes you could be just what we’re looking for…
* Have an analytical approach to problem solving and the ability to prioritise.
* Ability to translate client/business requirements into meaningful MI.
* Analytical – naturally curious, immaculate attention to detail and high standards of accuracy
* In-depth experience of Microsoft Excel
* Be friendly and willing to join a like-minded team to create a culture of business and personal development.
* Offer excellent customer service and have a friendly, approachable manner always.
* Be a team player who is willing to go the extra mile for their colleagues and business.
* Great communicator – you have first-rate communication and interpersonal skills.
* Good Organisation - Able to organise own workload & plan.
* Motivated – you have a “can do” attitude and love to see success.
* Flexible – you’re a strong team player who can adapt as the role and business develops.
* Confident in handling written correspondence.
* A right first time and continuous improvement attitude to all internal process and procedures and that of external stakeholders.
Relevant Qualifications / Experience:
* Advanced MS Office skills with a focus on Excel and data processing.
* Excellent attention to detail
* Excellent written and verbal communication skills.
Desirable:
* Experience working within the Electricity and Gas industry.
* Working with complex data sets and awareness of performance monitoring/reporting
Yü Come First
We have a wide range of benefits for our employees including:
* 24 days annual leave + bank holidays
* Holiday buy – up to 5 additional days
* Day off on your birthday
* Employee Assistance Programme
* Annual salary review
* Learning and development opportunities
* Enhanced paternity, maternity and adoption policies
* Yü made a difference Awards
* 3 days additional annual leave if you get married/civil partnership etc.
* Appointment allowance
* Long service recognition
* Refer a friend payment
* Company sick pay (subject to length of service)
* New modern facilities
* Death in service and critical illness cover
* Plus, many more
#YUIndeed
This position does not fulfil the UK Visas & Immigration sponsorship criteria for Skilled Worker, therefore we can only accept applications from candidates who already have an indefinite right to work in the UK.
If you need any reasonable adjustments to help you apply for a role, please let us know and we will see what we can do.
Yü Energy are one of the UK’s fastest growing business gas, electricity and water suppliers, supplying thousands of companies across the UK.
On a mission to shake-up the UK business energy market, our winning combination of expert, personal service and competitive prices are specifically tailored to the needs of commercial customers.