Job Introduction
Job Introduction
To support the delivery of learning and organisational development initiatives that enhance employee capability, engagement, and performance across the business. This role contributes to building a strong learning culture and supports the implementation of strategic development programmes aligned with business goals.
Main responsibilities
* Coordinate and administer internal and external training programmes, including technical, compliance, and leadership development.
* Support the design and delivery of learning materials, presentations, and workshops.
* Monitor and evaluate training effectiveness through feedback forms, attendance tracking, and performance metrics.
* Maintain and update the Learning Management System (LMS), ensuring content is current and user-friendly.
* Assist with apprenticeship and graduate programme coordination, including consulting with providers and tracking progress.
* Support the Head of Organisational Development with the roll-out organisational development initiatives.
* Prepare reports and dashboards on learning activity, compliance, and development outcomes.
* Maintain accurate records of employee development plans and performance reviews.
* Support budget tracking and invoice processing for L&D activities.
* Act as a positive and proactive liaison between HR, site teams, and external training providers to ensure smooth delivery of development programmes.
* Provide first-line support to employees and managers regarding learning opportunities and development queries.
* Promote learning initiatives across the business through internal communications and campaigns.
* Identify opportunities to streamline L&D processes and improve learner experience.
* Stay informed about industry trends and best practices in learning and organisational development.
* Contribute ideas for innovation in training delivery, including digital tools and blended learning approaches.
Required skills and qualifications
* GCSEs (or equivalent) in English and Maths.
* Demonstrable experience in an administrative or support role, ideally within HR, L&D, or OD.
* Qualified at Level 3 or above in a relevant field (or working towards) (Desirable)
* Training in project coordination, coaching, or facilitation (Desirable)
* Health & Safety or compliance training awareness (e.g., CSCS, SMSTS, or similar) (Desirable)
* Organisation & Time Management: Ability to manage multiple tasks, prioritise effectively, and meet deadlines in a fast-paced environment.
* Communication: Strong written and verbal communication skills; able to engage confidently with colleagues at all levels.
* Attention to Detail: High level of accuracy in data entry, reporting, and document preparation.
* Digital Literacy: Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook); comfortable using digital tools and platforms.
* Customer Service Orientation: Approachable and responsive to employee needs, with a focus on delivering a positive learner experience.
* Teamwork: Collaborative in mindset with the ability to work effectively across departments and with external partners.
* Problem Solving: Able to identify issues and suggest practical solution to improve processes and outcomes.
Desirable Skills: Experience using Database Systems, Learning Management Systems (LMS) or HRIS platforms.
* Familiarity with e-learning tools and content creation (e.g., Articulate, Canva, or similar)
* Basic data analysis skills for reporting and evaluation.
* Understanding of adult learning principles and instructional design.
* Knowledge of the construction or housebuilding industry and its regulatory training requirements.
Benefits:
* Generous holiday entitlement of 26 days per annum + bank holidays
* Choice of company car/ car allowance
* Discretionary Bonus Scheme
* Holiday Buy Back Scheme
* Company Pension Scheme
* Private Medical Insurance Scheme
* Healthshield membership
* Life Assurance Scheme
* Share Purchase Plan
* Highstreet/ Store Discounts
* Development Opportunities