Job description:
Your Job
We deal with a range of legal services around Wills and Estate Planning. We require a full-time receptionist to join our existing team in the foyer of our head office on Doddington Road, Lincoln. You will deal with existing customers as they call in to the office but, predominantly, over the telephone, dealing with queries, and assisting with general advice questions while liaising with all departments.
Responsibilities
To meet and greet both customers and contractors at our offices.
To answer the phone, handle client queries and utilise computerised systems to manage diary appointments.
General administration tasks within the department as required, to include correspondence with clients and maintaining client files.
To carry out any other duties as may reasonably be required
Job Requirements
Efficient and organised, with an ability to work quickly and accurately
Excellent communication skills
Computer Literate as use of Microsoft Office and internal databases will be required
Enthusiastic and willing to learn
Commitment to self-development and to being part of a growing company
Outgoing with an excellent telephone manner
Some receptionist or customer service experience essential
Working hours are 37.5 hours per week, Monday to Friday 9am to 5:30pm. This role offers genuine opportunities for progr...