Sales Support Administrator (Supporting Account Management team)
My client is a leading company in their industry, committed to delivering exceptional service to our clients. They are seeking a dedicated Sales Administrator to join their dynamic team in Royston. If you are organised, detail-oriented, and thrive in a fast-paced environment, we invite you to apply.
Position Overview:
The Sales Administrator will play a critical role in supporting our Account Management team. This position requires a high level of attention to detail, excellent communication skills, and the ability to manage multiple tasks efficiently.
What you will do as a Sales Support Administrator:
* Process and manage repeat orders, ensuring accuracy and maximising profitability.
* Utilise our CERM database to maintain customer records and manage orders.
* Input new jobs into CERM promptly and accurately to support production scheduling.
* Modify existing jobs as needed, including quantity adjustments.
* Monitor and manage the status of incomplete and call-off jobs.
* Assist the Account Management team with revised repeat orders.
* Maintain organised and up-to-date product files.
* Answer incoming phone calls and direct them appropriately.
* Prepare and update cost spreadsheets as required.
* Generate expedite reports and manage order timelines.
* Support Account Managers with administrative tasks as needed.
* Process, organise, and file job bags.
* Update CERM with status changes for all job bags.
* Provide coverage for Account Management and Receptionist roles during absences.
What you will need as a Sales Support Administrator
* Strong communication skills, both written and verbal.
* Proficiency in MS Office and database management.
* Proactive and enthusiastic approach to work.
* Ability to work both independently and as part of a team.
* Exceptional attention to detail and accuracy.
* Strong problem-solving skills.
In return:
* 24K per annum
* Monday to Friday 9am 5pm
* 21 days holiday rising with length of service
* Company wide bonus scheme ad referral programme
* Employee benefits portal with a strong focus on wellbeing
* Onsite parking (also close to train station)
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