Our client, one of the UK's leading independent telecoms companies. Your role is vital to the business's growth. You will report into the Head of HR and be responsible for:
Main responsibilities for the successful HR & Operations Administrator:
* Providing a professional first point of contact for employees' HR queries via email, phone, and in person.
* Drafting job specifications, recruitment adverts, marketing, and liaising with recruitment companies to fill vacancies within the group.
* Preparing job offer packs, employee contracts, and employee workstation setup for new starters.
* Responsible for the Employee Privileges scheme, including Birthday Leave and Holiday Advantage.
* Creating an induction session for new employees to explain company housekeeping.
* All areas of HR administration including starters, leavers, transfers, changes to contracts of employment, and instruction to payroll, keeping electronic files fully accurate and managing the filing of all signed documents.
* Arranging end of probation and performance reviews to be conducted in a timely manner, ensuring this is filed appropriately and a copy is given to the employee.
* Managing the return of HR documents.
* Ownership of Bright HR, such as Bank Holidays, sickness, and other absences.
* Writing up minutes of hearings and performing note-taker duties for disciplinary and other HR meetings.
* Creating joiners and leavers protocols, including end of probation and leavers feedback practices.
* Producing HR management reports as necessary.
* Making travel arrangements for team members, such as trains, car rentals, hotel bookings, and food in a cost-effective manner.
* Managing access cards, keeping up-to-date records.
* Providing operational support in organising onsite or offsite events.
* Completing various ad hoc projects and tasks as assigned.
Main Requirements for the successful HR & Operations Administrator:
* At least 2 years' previous experience in HR.
* Understanding of employment law.
* Strong written and verbal communication skills, especially during difficult conversations.
* Ability to work under pressure.
* Ability to multitask and prioritise workload.
* Able to work independently and proactively in an efficient manner.
* Uphold confidentiality and private matters.
* Excellent IT skills, specifically Microsoft Office applications including Excel, Outlook, and Word.
What they have to offer in return to the successful HR & Operations Administrator:
* Monday to Friday (office-based but flexible to work from home on a Friday).
* UK's leading wealth management pension scheme.
* Unrivalled career development prospects.
* Holiday entitlement + Bank Holidays.
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