Job Description
Looking for a role where your talent for detail, investigation, and client support genuinely changes lives? Join Thompsons Solicitors in Stoke as a Pre-Litigation Assistant and help shape cases that stand up for working people across the UK.
What the role involves:
In this fast-paced, rewarding role, you’ll be at the heart of case preparation. Your responsibilities will include:
* Investigating and gathering key evidence to assess whether a claim should proceed to litigation.
* Preparing files for issue — reviewing merits, arranging medical evidence, instructing experts, and ensuring everything is in place for handover.
* Managing a high-volume, varied caseload with confidence, accuracy, and strong organisational skills.
* Taking detailed client, witness and expert instructions with professionalism and empathy.
* Making sound, informed decisions under supervision using strong analytical and problem-solving skills.
* Working efficiently within KPIs and keeping accurate time records.
* Using our case management system to stay fully self-sufficient and productive.
Who we are looking for:
You’ll excel in this role if you have:
* 1–2 years’ experience in a legal environment
* Strong communication and client-care skills (phone and face-to-face)
* Knowledge of PI law, Pre-Action Protocols, CPR and funding — or the drive to learn quickly
* The ability to prioritise, manage deadlines and stay organised in a high-volume setting
* Excellent drafting, numeracy and written communication skills
What we offer you...
We believe in investing in our people. Expect strong support, real progression, and industry-leading benefits, including:
* Contributory pension scheme
* 23 days’ annual leave + bank holidays
* 5 additional days off over Christmas
* Permanent health insurance
* Healthcare Cash Plan (Medicash)
* Life assurance
* Employee Assistance Programme
* Enhanced maternity & paternity pay
* Cycle to work scheme
* Sports & social club
* Annual travel & parking loans
* Financial support for professional development
About Thompsons
For over 100 years, Thompsons Solicitors has stood up for injured and mistreated people — never employers or insurers. We’ve driven landmark cases, shaped legal rights, and championed fairness for working people. With 800 staff across 18 UK offices, our commitment remains the same: justice without compromise.