Technical Delivery Project Manager
Salary: £45,000 upwards, depending on experience
Benefits: Performance bonus, healthcare cover, and more
Contract: Permanent
Location: Malvern, Worcestershire
Purpose of the Role
As our Technical Delivery Project Manager, you ensure our service portfolio is delivered to the highest technical, operational and service standards. This includes CREST‑Approved Penetration Testing, ISO 27001 Consultancy, Cyber Essentials, and Defence Cyber Certification.
Reporting to the Managing Director and working collaboratively with the wider management team, you will ensure that our processes are streamlined and security experts are deployed optimally to maximise efficiency and minimise friction in service delivery.
Key Responsibilities
* Own the technical project lifecycle, managing complex security engagements from initiation through to the delivery of final technical reports.
* Collaborate daily with the CTO to align project delivery with evolving technical security standards.
* Partner with the Client Services Manager and Business Development Manager to scope projects, balance client expectations with technical resource capacity, and drive project velocity while maintaining quality.
* Continuously audit and improve technical project management frameworks, using data‑driven insights to reduce delivery friction and improve project margins.
Quality Assurance & Technical Integrity
* Ensure all deliverables—including vulnerability assessments and compliance audits—adhere to strict internal standards and external regulatory frameworks (ISO 27001, Cyber Essentials, DCC).
* Act as the technical gatekeeper for all client‑facing reports, ensuring technical accuracy, depth of insight, and alignment with client‑specific security postures.
* Maintain documentation and templates to ensure compliance with shifting industry standards, keeping the technical team audit‑ready.
Stakeholder Management
* Work closely with the Client Services Manager and Business Development Manager to manage client expectations, and with the CTO and Delivery Team Leader to manage technical output.
* Translate complex security vulnerabilities and audit findings into business‑aligned risk language for clients.
* Maintain rigorous project tracking and KPI reporting, presenting delivery health and resource utilisation metrics to senior leadership.
Required Skills & Qualifications
* 3+ years experience in a technical project or delivery management role within cybersecurity or professional services.
* Robust understanding of cybersecurity landscapes, specifically vulnerability management (Pen Testing) and compliance frameworks (Cyber Essentials/ISO 27001).
* High attention to detail.
* Proven experience managing cross‑functional technical teams using modern project management software.
* Collaborative mindset and demonstrated success in cross‑functional leadership structures.
* Exceptional ability to distil technical complexity into clear, concise business insights for non‑technical stakeholders.
Desirable Skills & Qualifications
* Direct experience in the cybersecurity sector.
* Experience with ClickUp or similar project management platforms.
* Formal certifications such as PRINCE2, ITIL, or Agile/Scrum Master.
* Degree‑level qualification in a relevant technical or business field.
Success Metrics
* Consistent attainment of technical milestones and SLA requirements.
* Effective partnership with Client Services Manager and CTO to maintain high client satisfaction.
* Alignment between initial technical estimations and actual delivery timeframes.
* Maintain the 4.9 Trustpilot rating through high‑quality, actionable technical output.
Employee Benefits
* Competitive remuneration packages.
* Annual performance‑related bonus.
* Enhanced employer pension contributions.
* Tailored personal development plan.
* 25 days holiday, plus bank holidays and a day off for your birthday.
* Healthcare cover.
* Located in the stunning Malvern Hills.
* Air‑conditioned offices with on‑site restaurant, parking, kitchen and showers.
* Regular team events.
* Relocation package negotiable.
You must have the right to work in the UK.
We are an equal opportunities employer.
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