Experian Credit Services is looking for a Delivery Manager. You will be responsible for the end-to-end delivery of projects and programmes, ensuring outcomes are delivered on time, within scope, and to agreed quality standards. You will focus on planning, execution, governance, stakeholder management, and continuous improvement, working with Clients, business, technology, and partner teams.
You will act as a bridge between strategy and execution, ensuring that delivery aligns with organisational priorities while managing risks, dependencies, and resources effectively.
This is a hybrid, Nottingham based role (40% in the office) reporting to the Programme Director.
Internal Grade D
Responsibilities
* Own and manage the end-to-end delivery lifecycle of projects or workstreams.
* Develop and maintain delivery plans, timelines, milestones, and resource forecasts.
* Ensure deliverables meet quality, cost, scope, and time expectations.
* Track progress and proactively manage risks, issues, and dependencies.
* Build strong relationships with Clients, senior stakeholders, sponsors, and delivery teams.
* Establish and maintain appropriate delivery governance aligned with organisational standards & produce accurate delivery reporting, dashboards, and RAID logs.
* Promote effective Agile, Waterfall, or hybrid delivery approaches, as appropriate.
* Support supplier and partner management, including performance monitoring.
Qualifications
* Proven experience delivering complex projects or programmes in a corporate or technology environment.
* Strong understanding of delivery methodologies (Agile, Waterfall, SAFe, or hybrid).
* Excellent partner management.
* Experience managing budgets, risks, issues, and dependencies.
* Certification such as PRINCE2, MSP, AgilePM, Scrum Master, or SAFe.
* Experience working with third-party suppliers or systems integrators.
* Familiarity with delivery tools such as Jira, Azure DevOps, MS Project, or Smartsheet.
Benefits
* Great compensation package and discretionary bonus plan.
* Core benefits include pension, bupa healthcare, sharesave scheme, and more.
* 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.
Experian is proud to be an Equal Opportunity and Affecive Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
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