LossAdjuster
MarleyRiskConsultantsLtdareproudtobethedifferenceinlatentdefectinsurance,providingcomprehensiveservicestoensuretheverybestresultsforallstakeholders.Establishedin2013,wehaveofficesinShrewsbury,LondonandCheltenhamandaregoingthroughaperiodofgrowthtomeettheneedsofourexpandingclientbase.
WeareseekinganexperiencedLossAdjustertoinvestigateaportfolioofLatentDefectClaimsonbothadelegatedandretainedauthoritybasis.ThepositionwouldalsosuitanexperiencedBuildingSurveyorskilledinresidentialbuildingsclaims/defectdiagnosis/buildingpathology.Youwillbehome-basedandareexpectedtotraveltositesthroughouttheUK.
JobLocation:
Hybridworking covering South Wales
JobType:
Full-time(Mon-Fri).
KeyActivities:
UndertakelossadjustingservicesonanallocatedportfolioofLatentDefectInsuranceClaims,ensuringthatalltasksarecompletedefficientlyandeffectively.
Attendsitevisits/on-sitemeetingstoinvestigatecausationandcover.
Reviewreportsandgatherinformationasrequiredtofullyinvestigateeachclaim.
Liaisewithotherindustryprofessionals,suchasSurveyors,Engineers,SolicitorsandInsurerstodiscussclaims,agreeinvestigationstrategies,advisingonliabilityandcostsandmakingappropriaterecommendationswithregardstopolicyliabilityandclaimshandingstrategy.
Manageyourdiarytoensureoptimumuseoftimeandresources,meetingallagreeddeadlines.
UpdateClaimsManagementPortalSystemtoensurealllossadjustingrecordsareaccurateandcomplete,andalldatasecurelystoredfollowingappropriateguidelines.
PeriodicallyattendteammeetingsatShrewsburyheadoffice.
PerformothertasksasreasonablyrequiredbySeniorManagement.
Participateinanyinternalorexternaltrainingasrequired,includinghighlevelCII/CILAqualifications.Thecompanywillcoverthecostofalltrainingfeesbutreservestherighttoclaimbacksomeorallthecostsshouldyouleavethecompanywithinacertaintimeframe(asstipulatedinyourcontractofemployment).
Manageinboundandoutboundcalls,emailsandletterswithinsurers,policyholders,fellowprofessionalsandindustryspecialists.
Liaisewithpolicyholdersandexpertstoensureaccurateandtimelysettlementofclaims.
Identifyandassistinpursuingrecoveriesandliaisewithlegaladvisors.
Ensurecustomersaretreatedfairlyinlinewithpolicytermsandconditions,abidingbyallrelevantlegalrequirements,industryguidelinesandcompanystandards.
Onoccasion,opportunitiesmayarisetojoinotherLossAdjustersand/orClaimsHandleronsitevisitsacrosstheUK.
Activelyparticipateinteamdiscussionstohighlightissuesandpromotegrouplearning.
PerformothertasksasreasonablyrequiredbySeniorManagement.
SkillsandExperiencerequired:
Experienceinmanagingconstructionclaims,includingsimpleandcomplexclaims.Ideallyyouwillhaveexperienceoflatentdefectsinsurancefornewbuilds,conversionsandselfbuilds.Wewillalsoconsidercandidateswithabackgroundinresidentialbuildingsurveying,buildingpathology,defectdiagnosis,subsidenceclaims,generalinsurancebuildingsworkorotherrelatedfields.
ExperienceofITsystemsincludingMSWord,Excel,OutlookandTeams.ExperienceofClaimsManagementPortalSystems,specifictrainingoncompanysystemswillbegivenasrequired.
Strongverbalandwrittencommunicationskills.
Strongunderstandingofbuildingregulations,constructionlaw,insurancelawandtheirpracticalapplicationsintheindustry.
Abletoquicklybuildpositiveandeffectiverelationshipswithinternalandexternalstakeholders.
Wellorganisedwithexcellenttimemanagementskills.
Excellentattentiontodetailandhighlevelsofaccuracy.
Confidentworkingindependentlyunderinstruction.
ACII/ACILA/MRICS/MCIOB/MCABEqualified.Charteredqualificationsdesirable;however,candidatesholdinglowerlevelgradeswiththeabovebodieswillalsobeconsidered.
Bachelorsdegree(preferred)
Qualificationsand/orexperienceineitherBuildingsurveyingorBuildingControlroleswouldbeadvantageous.
ValidUKdrivinglicenceandwillingnesstotravelasrequired.Thismayinvolveoccasionalovernightstays,dependingonsitelocation.
Benefits:
Enhancedcompanypension.
Individualperformancebonus.
Carallowance.
Reimbursementofwork-relatedexpenses.
Companymobilephone.
Cycletoworkscheme.
Techscheme.
Lifeinsurance(followingsuccessfulcompletionofprobationaryperiod).
Privatemedicalinsurance(followingsuccessfulcompletionofprobationaryperiod).
Flexibleworking.
EVchargingpoints(whereavailable).
Employeeassistanceprogramme.
Freegymmembership.
JBRP1_UKTJ