Clerical Officer (BBBH15142) Lisburn, Northern Ireland
Salary: GBP14.13 - GBP14.13 per hour
Vanrath are recruiting for a Clerical Officer on behalf of a large public sector body in Lisburn on a temporary basis.
What's in it for you?
* 37 hours 9m to 5pm
* temporary
About your next employer
Clerical Officers may be based at any Council location and will be responsible for carrying out a full range of clerical, secretarial, administrative and customer service duties. They will provide efficient clerical, administrative and customer support services within the Building Control section, ensuring the effective processing of documentation, enquiries and records in accordance with Council procedures, legislation and service standards.
What you'll do
Administrative Support
* Provide general clerical and administrative support to the Building Control team.
* Process incoming and outgoing correspondence, emails and telephone enquiries.
* Maintain accurate electronic and manual filing systems.
* Input and retrieve data using Council IT systems and databases.
* Assist with scheduling inspections, appointments and meetings.
* Prepare routine letters, reports, spreadsheets and documentation.
Customer Service
* Deal courteously and professionally with members of the public, contractors, architects and other stakeholders.
* Respond to routine enquiries relating to Building Control services, referring complex matters to senior staff where appropriate.
* Assist customers completing forms and applications.
Records and Financial Administration
* Process Building Regulation applications and associated documentation.
* Record payments and assist with basic financial administration procedures.
* Maintain confidentiality and accuracy of records in line with GDPR and Council policies.
Team Support
* Support Building Control Officers with administrative requirements relating to inspections and enforcement activities.
* Assist in the preparation and distribution of agendas and minutes where required.
* Contribute to the smooth operation of the department and support service improvement initiatives.
General
* Comply with all Council policies including Health & Safety, Equality, Data Protection and Safeguarding policies.
* Participate in training and development activities.
* Undertake other duties commensurate with the grade of the post.
About you
Essential Criteria
Qualifications
* A minimum of 5 GCSEs (Grades A-C), or equivalent, including English Language and Mathematics.
Experience
* At least 1 year’s clerical or administrative experience in an office environment.
* Experience working within a local government or public sector environment.
* Experience using document management or case management systems.
* Knowledge of Building Control or regulatory services.
* Experience handling financial transactions or processing payments.
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