Overview
Join to apply for the Customer Services Advisor role at Derbyshire County Council
Closing date: 28 September 2025
Temporary Part Time - Hours of work are 22.2 hours per week
Working days Monday, Tuesday and Wednesday
We are looking for an enthusiastic, highly motivated person with relevant experience to join the District Council’s Business Support Team. Candidates should be passionate about delivering excellent service to our customers. The ideal person will have good communication skills, be organised, confident and able to communicate effectively, both verbally and in writing. The post is based in the Business Support Team within the Corporate and Customer Services Department.
Responsibilities
* Deliver an exceptional customer experience, whether welcoming customers on reception or providing information on our services, ensuring what we do is always in the customer’s best interests.
* Follow the duties outlined in the Job Description and aim to meet the essential elements of the Person Specification.
Qualifications
* Good communication skills, be organised, confident and able to communicate effectively both verbally and in writing.
Details
* Location: Business Support Team, Corporate and Customer Services Department
* Contract: Temporary Part Time
* Hours: 22.2 per week
* Days: Monday, Tuesday and Wednesday
* Provisional Interview Date: Monday 13th October
How to apply
To apply please tell us within the application form why you would like to be considered for this post and how your skills fit the requirements detailed in the Job Description / Person Specification. We’re looking for people who can work as a team, find better ways of doing things and take pride in getting it right.
Contacts
* Karen Brough (Mon-Tues) – tel 01629 761278 or email karen.brough@derbyshiredales.gov.uk
* Victoria Taylor – tel 01629 761137 or email victoria.taylor@derbyshiredales.gov.uk
If you are unable to open and print the application form, please contact Human Resources by email human.resources@derbyshiredales.gov.uk for an application form
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