24HR Assistant Store Manager Position at The Fragrance Shop - The Lowry Centre.
Role Overview
Responsible for helping to manage the store to achieve the Company objectives by
providing excellent customer service. To maximise sales and establish efficient methods
of operation and maximise profitability. The role will include leading customer service
focus by playing a hands on role.
Key Responsibilities
- Develop plans and local initiatives to improve the store’s performance and
contribution to the overall company results.
- Help to manage a team of consultants by training, coaching, delegating and
empowering them to provide excellent customer service in a friendly environment.
- Take a lead role in resolving customer queries and complaints.
- Ensure that all products are presented/displayed to their best advantage,
following guidelines.
- Actively promote the company and the store in the local market place.
- Ensure that all products are correctly coded, priced and correct POS is used at all
times
- Continue to develop self and role by studying relevant training materials and store
information.
- Carry out any reasonable tasks as requested by Store Manager/Cluster
Manager/RM.
- All the above to be carried out in a timely, efficient and cost effective manner.
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