THE RESTAURANT. Inspired by Japanese, Thai & Our local culinary cuisine and discipline - Our menus are designed to bring people together, whether over a shared dining or with our omakase menu experience, creating a sense of community and conviviality. With a focus on impeccable service and a commitment to excellence, our Asian Dining Restaurant promises to deliver a culinary adventure that will leave a lasting impression.. COFFEE & BRUNCH. A new destination for speciality coffee in the Covent Garden area crafted in the beautiful building at the corner of Savoy Court and Strand in the heart of London. With its relaxed atmosphere, Wolfox is the perfect place to brunch while taking in the distinguished views of fast moving London. We open at 9am everyday and Service brunch til 12pm. We believe in the power of coffee to bring people together – A perfectionist culture blending craftsmanship and innovation to create the finest quality coffee. Since 2017, WOLFOX has been distilling the unique culture of craftsmanship into every cup of coffee. The finest quality beans are taken on a journey from seed to sip, and precision roasted under the watchful eye of our coffee masters for an exceptional flavour... **Title of Position**: Receptionist. **Location**: Central London. **Role**: Receptionist part time. Must work Thursdays, Sundays. 18/24hrs per week. **Pay**: Competitive; £13 to £14 per hour according to experience. **Benefits**:. - competitive pay plus service charge.. - Opportunities for career advancement.. - discounts for employees.. - Inclusive work environment.... **Responsibility**:. • To carry out all duties assigned by the Group Reservations Manager and Duty Manager. • To ensure the smooth running of all functions of the reception desk. • To allocate tables in the most efficient way possible to maximise bookings. • To re-confirm reservations in accordance with Wolfox booking policy. • To greet customers in a polite and efficient manner and to show them to their tables. promptly.. • To ensure that a base of regular customers is rapidly established and maintained by personal contact and customer recognition. • To consider the customer’s satisfaction at all times by acting on customer’s requests promptly and efficiently. • To handle minor customer complaints efficiently and courteously within the guidelines laid down by the Manager and to tactfully refer more serious customer complaints to the Manager/Floor Manager. • To ensure that the reception desk and reception area is always clean and immaculately tidy. • To ensure the Menus, allergy menus and wine lists are up to date and ensure their cleanliness prior to each service.. • To ensure that you are always punctual for your shifts and properly presented as specified in the staff manual and dress code. • To ensure you have a full working knowledge of Wolfox Restaurants as specified in the staff handbook.. • To become familiar with the hygiene and Health and Safety policy and to ensure, by good housekeeping.. • To bid farewell to all customers as they leave. • To maximize sales by being able to make informed recommendations and suggestions to guests. **Skills and Personal attributes required**. • Communication skills. • Customer service centric. • Drive and energy. • Building working relationships. • Team player. • Problem-solving
Experience: Required
Languages: English – Advanced
Employment: Part-time
Salary: £13 – £14 hourly
Starting time: Immediate start!
About Wolfox:
CREATING NEW DESTINATIONS. Although the venues within the collection are truly independent and unique from one another, they each share a distinctive design and passion for quality & sustainability, showcasing contemporary drinks and food.
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