Education Training Specialist (Spa and Salon) - North Yorkshire area
ELEMIS North Yorkshire, England, United Kingdom
Location
The Midlands & North UK (Education Manager Field Based)
What Will You Do?
Deliver best in class education, provide a high level of hands‑on technique and treatment training, be a PRO Master in Elemis product knowledge, and deliver an exceptional customer experience in any environment.
Responsibilities explained
* Collaborate with the training team to elevate the standard of Elemis treatments and Spa experience.
* Represent the Brand to a high standard in all work situations.
* Deliver all core curriculum, both theoretical and practical, in person and digitally via streaming.
* Set up and deliver on‑site training at key accounts.
* Adapt training to the needs and recommend bespoke learning pathways.
* Provide hands‑on training for spa services, including skincare, massage techniques, and other related services.
* Instruct on the use of specialised equipment.
* Evaluate and assess the competency of the Spa therapist to attain certification.
* Offer constructive feedback to support continuous improvement.
* Reach the level of a PRO Elemis Master in your own training.
* Educate learners on the features and benefits of all Elemis product franchises.
* Educate learners on the use and benefits of all Elemis professional only products.
* Stay updated on industry trends and new product launches.
* Deliver training on excellent customer service, client communication, and maintain a positive client experience.
* Create a 5‑star level of training and memorable experiences for our learners.
What we are looking for:
Qualifications / Experience
* Beauty Therapy qualification to NVQ level 3 or equivalent, including facial and body electrical.
* CIDESCO qualification highly desirable.
* Passionate about the beauty and spa industry.
* Teacher training qualification highly desirable.
* Good level and standard of UK/European education or equivalent.
* Training experience within the beauty industry desirable.
* General computer literacy in Microsoft Word, Excel, PowerPoint, and Outlook.
Skills and Competencies
* Patient and encouraging in the training environment.
* Adaptable to the diverse learning styles of spa and beauty professionals.
* Social Media training and experience highly desirable.
* Self‑motivated, organised with strong attention to detail.
* Competent communication, presentation and facilitation skills.
* Experience working within a team environment, building positive business partnerships.
* Ability to listen and understand needs of others, translating those needs into elevated education.
* In‑depth knowledge of beauty and spa services, products, and industry trends.
* Ability to demonstrate and teach practical spa and beauty services.
* Familiarity with health and safety regulations in the spa and beauty industry.
Work Environment & Physical Requirements
* This position requires some work from home days; candidates should have a reliable home office setup with access to a stable internet connection.
* Travel: Based in the North Yorkshire area you will cover Lancashire, Durham, Cumberland, Northumberland & The North when visiting Spa and Salon locations. Expected to travel at least one week a month. Occasional travel to London and other locations for conferences and meetings is required.
* Overnight Travel: Overnight travel will be necessary for attending training, events, conferences, or supporting onsite educational activities.
What we offer you!
* Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products.
* Excellent well‑being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more.
* Generous Holiday Allowance, increasing with length of service.
* Company Pension Scheme.
* Healthcare Cash Plan (with Dental).
* Private Medical Insurance.
* Employee Assistance Programme for all Associates and their families.
* Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards.
* Much, much more!
*Some benefit eligibility is based on length of service or contract type.
Seniority level
* Entry level
Employment type
* Full‑time
Job function
* Education and Training
* Cosmetics
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