Fife Ref: VA3459 OFE Benefits Competitive salary plus performance related bonus 29 days holiday including public holidays plus additional days with service Pension contributions Referral bonus scheme Enhanced parental leave Enhanced sick pay Wagestream—a Financial Wellbeing app giving you ultimate pay control! Get paid when you want, save monthly, enjoy shopping discounts, explore your benefits, and even connect with a financial coach. Talk to us about flexible working VIP Awards – colleague recognition scheme Cycle to work scheme Benefits App – virtual GP appointments, employee assistance programme (EAP), cycle to work, high street discounts, discounted vehicle maintenance & repairs and so much more! Steer Academy provides accredited ongoing training – paid for by the business Opportunities for career progression Customer Service Advisor – Fife Steer Automotive Group is looking for a friendly and organised Customer Service Advisor to join our busy Fife repair centre. You’ll be the first point of contact for customers, helping deliver an excellent experience from booking through to vehicle collection. Key Responsibilities: Welcome customers in person and over the phone Manage bookings, vehicle handovers, and customer updates Liaise with technicians, insurers, and suppliers Handle customer queries and resolve issues professionally Maintain accurate records and systems What We’re Looking For: Experience in customer service or administration Strong communication and organisational skills Ability to multitask in a fast-paced environment Good IT skills and attention to detail Automotive experience helpful but not essential What We Offer: Competitive salary performance bonus Training and career development Supportive, team-focused working environment If you’re passionate about customer service and want to join a growing automotive group that values Excellence, Innovation, and Integrity, apply today.