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Community advice adviser (benefits & debt)

Woking
Citizens Advice
Posted: 15h ago
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We are looking for a highly motivated person to join our team, who has recent experience of advising clients.

This project involves working in partnership with Trussell Trust Foodbank. You will be responsible for delivering advice in a community location, promoting the service to local stakeholders.

The successful candidate will be required to provide advice on the full range of generalist advice areas, including benefits and debt advice. You will have a good knowledge and an understanding of advice giving and the ability to support clients in a sensitive but empowering way. You will also have strong IT skills and be able to communicate clearly and effectively face-to-face, in writing and over the phone.

You will provide intensive support and make a real difference to the lives of people accessing foodbanks – successfully reducing their need for foodbank support and developing resilience in their lives.

The Citizens Advice service values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled and Black, Asian, and Minority Ethnic people, as they are currently underrepresented in our workforce

How to apply

To apply for the role of Trussell Trust Adviser, please see the job pack on our website. You will need to send us your CV and a maximum 2 page supporting statement.

The supporting statement should demonstrate how you meet the criteria outlined in the person specification and outline why you are interested in becoming a Trussell Trust adviser at Citizens Advice Woking.

Closing date for applications: there is no specific closing date set for this role. Applications will be reviewed on receipt on a rolling basis, and the job vacancy will close when a suitably qualified candidate has been appointed. #J-18808-Ljbffr

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