We have a fantastic opportunity join us as our Lettings Head of Department (HoD) in our Clifton office. Our Head of departments are responsible for driving forward the lettings business in the local area as well as coaching their team to not only meet but exceed their targets. You must set the working practice standards for the lettings team and ensure you are all up to date with all lettings related legislation and at all times follow our procedures. The role includes the promotion and marketing of the department to not only maintain but also increase the annual turnover and profit margin and the maximising of cross division referral opportunities. Key Responsibilities To drive the expansion of the department, maintaining our market leader standing To build and expand Savills Lettings business and to be aware of future opportunities that will enable the office to continue to expand To carryout monthly business review meetings and monitor progress against targets To identify coaching needs for your team and then arrange/carryout the required training as well as monitoring and keeping up to date their individual development plans and to attend/nominate yourself for appropriate training. To keep abreast of National issues and their impact on your office / our business Comply with the ARLA Propertymark ways of working, strict Property Ombudsman & RICS 'Code of Practice', as well as keeping up to date with all existing and new lettings & estate agency legislation. To produce and regularly update relevant reports recording the performance of the department. To recruit new staff Monitor sickness absences To deal with any staff grievance issues raised within the department. To ensure your team are aware of the offices Health and Safety issues and monitor the work spaces and environments To be aware of all fire procedures for the office and to ensure that staff are kept up to date with current office procedures for emergency evacuations Skills and Experience: To be ARLA Qualified The ability to work efficiently under pressure with a flexible approach Meticulous attention to detail Possesses vision and is able to develop complex strategies and solutions Excellent relationship builder to generate business Focussed: commits to challenging goals and delivers consistently against these Cost management: financial and commercial acumen with excellent planning, budgeting and operational reporting skills Continuous improvement: delivers efficiency in addition to effectiveness Self-starter, who relishes challenges and strives for the best Strong team player: builds relationships and consults with others, quickly establishes trust and credibility Robust and prepared to lead from the front Diplomatic and challenging with the ability to influence others Confident with a positive outlook Strong decision maker who gives assurance Ethical with strong integrity Assessment applicants can expect during selection Screening call 3 stage interview Personality Profile Find out more about Savills offer