Working hours: 35 hours per week (including some evenings and weekends)
Interview Date: To be confirmed
New Direction is a Salvation Army Life house located in Braintree, Essex. The centre provides accommodation and support based on individual needs to 14 individuals aged 18 and above who have experienced homelessness.
Key Responsibilities:
The role of Tenancy Sustainment Officer with the Salvation Army is an inspirational one and key to achieving successful outcomes for our vulnerable clients. The purpose of the role is to work collaboratively with support colleagues to ensure that licensees/tenants can maintain their licence and tenancies and can access services, taking appropriate action on breaches of licence agreements/tenancies, including antisocial behaviour, and to maximise outcomes for tenants and The Salvation Army.
The successful candidate(s) will be able to demonstrate:
1. Level 3 qualification in related field or willingness to work towards it
2. Knowledge of the main support needs which are commonly faced by homeless and vulnerable clients
3. Ability to work in a busy environment, be solution focused, show good time management skills and can demonstrate ability to prioritise and make decisions under pressure
4. Motivation towards supporting vulnerable clients to achieve focussed and positive life outcomes