Team Leader Southampton £26,021 - ££28,912 per annum FULL TIME - 37hrs Generallyoffice hours May need to support service at weekends on occasions Will berequiredafter training and settling in period to join the 'on call' rota for managers. No bank holidays or night work.
Southampton Accommodation Services provides supported accommodation to adults who are homeless or at risk of homelessness across various locations in Southampton. Our aim is to provide person-centred support to our clients, empowering them to gain the life skills theyrequireto move on to more independent living. We work with a range of agencies to maximise the support and opportunities for clients.
Although this can be a challenging role,itsalsovery rewarding. This is an exciting role, where no two days will be the same, you will take part in various tasks, such as running client activities and life skills projects. If you love working with people and want to make a difference in the lives of those you support, then please apply.
JOB PURPOSE
To lead and be part of a team that supports our clients to keep them safe and help them achieve their goals.
To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.
MAIN RESPONSIBILITIES To support your team to achieve their potential through regular staff supervision, coaching, reflectivepracticeand team meetings
Toassistthe contract and performance manager with ensuring the service is fully operational, our clients are receiving theappropriate support,and service KPIs are met
Tobe responsible forattendance management, performance management, qualityassuranceand any other staff related queries
To attend meetings, working closely with other agencies, services, stakeholders or commissioners to provide high quality support, manage risks and support service funding
To increase the presence of service in the local area, and engage with local communities and external partners to develop relationships, toidentifyhow they can support us and our clients, maximise opportunities for clientsas well as help us to win tenders andmaintaincontracts
To plan your team's rota, taking training and absence into account toensure capacity within the team to support clients and prioritisehigh riskmanagement referrals
To support your team where needed with their workload, and supporta small caseload of clients
To be involved in the recruitment of staff for your team
To ensure an effective andtimelyresponse to all safeguarding issues takingappropriate action
To collate data and generate reports where needed
To support clients and staff in trauma informed and psychologically informed ways
To adhere to safeguarding responsibilities, following our safeguarding policy and procedure, and those of relevant local authorities, ensuring these arefollowed at all times
To helpmaintainhealth and safety, ensuring clients, visitors and buildings are safein accordance withHealth and Safety regulations,policyand procedures
To provide basic first aidassistanceuntil help arrives (full training is provided)
To work confidently and efficiently when lone working
To ensure accuraterecords on our client management system and compliance with GDPR through regular quality control checks
Tomaintainconfidentiality
To carry out any other reasonable dutiesrequiredin the interest of the organisation
ADDITIONAL RESPONSIBILITIES This role has line management responsibilities
This role has financial authorisation responsibilities
This role has on call responsibilities
ROLE REQUIREMENTS This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.
This role will require a full drivers licence and access to a vehicle
This role will require you to work flexibly across several sites
This role will require you to work with clients on a one-to-one basis
This role may require you to work nights and/or weekends
This role may require you to lone work
ESSENTIAL CRITERIA Experience of working in a residential or institutional or similarsector
Excellent communication skills, both verbal and written
Clear verbal and written English
Strong keyboard skills for data inputting
Strong working knowledge of Microsoft Outlook, Excel, and Word
Confident and assertive manner
Strong teamworking
Ability to respond calmly to crisis
Deal promptly with and effectively react to challenging situations
Have an interest and genuine concern for homelessness and related issues
DESIRABLE CRITERIA Experience of working in a leadership role
Understanding of the complex support needs of people experiencing homelessness or those with complex needs
Knowledge of voluntary and statutory agencies, housingregulationsand the benefits system
Understanding of risk assessment and person-centred, outcomes-based delivery
We reserve the right to close our adverts early if a successful candidate is found, so pleasesubmityour application as soon as possible.
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