The Body Shop
The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in and looking for a Store Manager who is ready to mix things up with confidence, passion for our products and a love of our brand.
Your role in a nutshell
To be an inspirational leader with enthusiasm for our brand and belief in the way we do business. With beauty retail expertise that is second to none, you will drive the store and the team to deliver retail excellence, strong sales results and an engaging customer experience.
More About The Role
Customer Experience
Shape a customer-focused store experience by leading the team to drive customer engagement and bring the brand to life. Ensure the development of consumer loyalty to help build The Body Shop brand.
Delivery
Retail-related beauty expertise at management level is desirable. You will be able to control and meet sales and performance targets with outstanding planning and organising skills. Strong stock management, change monitoring and the ability to use data provided to make sound commercial decisions are essential to drive sales and people performance. Full knowledge of the beauty market, competitors and a passion for our products is required.
Teamwork and People Management
Our people are at the heart of everything we do. You should be able to lead and work as part of a team, communicate effectively, and manage the store and its customers. The role models flexibility and responsibility and is capable of attracting and retaining people who reflect the brand. Identify high potential and develop current team members to a high standard.
What We Look For
* Experience in beauty retail and people leadership
* Able to control and meet sales and performance targets with outstanding planning and organising skills
* Experience of using data provided to make sound commercial and business decisions
* Ability to work collaboratively within a feedback culture
* Team coaching and development
* Ability to demonstrate outstanding communication and operational skills
* Leadership skills to achieve personal and business success
* Good IT skills
* Flexibility to work across Sunday to Saturday is required
Employee Value Proposition and Compliance The Body Shop is committed to ethical business practices and to the well-being of customers and teams. EEO statements and required employment compliance should be included as applicable.
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