About Our Client
Are you currently working in hospitality or retail and looking to transfer your customer service skills into an office based role?Do you want to join a business which will invest in you from day one provide the best training and progression plan?Would you like to join a fun and vibrant team?Then please apply now we are looking for a Call Handler!
Job Description
As a Call Handler you will be working within the remortgage department assisting clients with their transaction.You will be supporting with the caseload and will be forefront of the business for clients assisting with a range of queries providing excellent support and guidance.The role will be chasing up documents and details which are required you will be processing these accordingly and updating the case management system.There will be lots of liaising and handling queries from banks and third parties alongside working closely with other members of the business to provide a seamless process.If you are passionate about customer services enjoy working in a fast paced environment then we would love to hear from you!
The Successful Applicant
Previous customer service experience this could be from a range of backgrounds such as retail and hospitalityA confident telephone manner with excellent communication skillsAble to work in a fast paced environment and the ability to prioritise a high volume caseloadPassionate about helping and supporting customersGood attention to detail and organisationAn excellent team player
What's on Offer
Salary of £24500+ monthly bonuses+ reputable business within the Legal Sector+ full training provided+ no experience required+ structured career path in place for all employees+ sponsorship of legal qualifications+ central location in Hull+ excellent benefits+ hybrid working+ no shift patterns or weekends+ superb offices and facilities+ fun and vibrant team+ regular socials and incentives+ immediate interview