Customer Service Assistant - Part Time (16 Hours, Weekend) | Permanent
Are you friendly, proactive and great with people? We're looking for a Customer Service Assistant to join a welcoming student accommodation site in Cambridge on a part-time, permanent basis (16 hours per week, weekends only).
This is a varied, front-of-house role ideal for someone who enjoys helping others and creating a positive community atmosphere.
Key Responsibilities
* Acting as the first point of contact for students, visitors and parents
* Providing friendly, day-to-day customer service and support to residents
* Managing parcel deliveries and collections
* Handling general enquiries and student requests in a timely manner
* Conducting viewings for prospective students and their families
* Keeping communal areas clean, tidy and presentable
* Taking a hands-on approach to ad-hoc tasks around the building
* Working closely with the wider property and maintenance teams to resolve issues
About You
1. Friendly, approachable and confident when dealing with people
2. Strong communication and customer service skills
3. Hands-on with a positive 'no job too small' attitude
4. Organised, reliable and able to manage tasks independently
5. Comfortable working on-site in a busy, people-focused environment
6. Happy to ...