We're looking for a warm, professional, and organised Receptionist to join our friendly team at Bupa Dental Care Chelmsford.
Hours:
* Monday: 07:45 - 17:15
* Saturday: 07:45 - 13:15
As the first face our patients see, you'll be key in creating a welcoming and professional environment. Your responsibilities will include managing appointment bookings, supporting our clinicians, handling patient queries, and keeping reception running smoothly in our fast-paced, high-quality practice.
* Supporting the Practice Manager and clinical team with the smooth running of the practice
* Handling payments
* Accessing sensitive information whilst maintaining patient confidentiality
Requirements:
* A people person with excellent communication and customer service skills
* Strong organisational and administrative abilities
* Reliable, proactive, and calm under pressure
* Ability to be positive and professional in a fast-paced environment
* Previous administration or receptionist experience, preferably within a healthcare setting
* Strong face-to-face, telephone, and email communication skills
* Proficient with Microsoft Word and Outlook
* Experience with promoting company products and services
* Preferred Dentally experience
About Us:
Bupa Dental Care Chelmsford is a modern, well-equipped dental practice offering a full range of NHS and private treatments. Our team is known for its supportive, friendly environment and focus on patient care. The practice has a loyal patient base and a reputation for excellent service.
At Bupa Dental Care, you'll be part of a respected healthcare brand that prioritizes people—patients and staff alike. We offer a supportive team environment, opportunities to grow, and the satisfaction of making a real difference every day.
Receptionist Role and Responsibilities:
* Meeting and greeting patients, providing a great first impression
* Booking and amending appointments, answering calls, updating patient records
* Coordinating care packages provided by clinicians
* Promoting and upselling Bupa Dental Care products and services including Plan options, Finance, and Insurance claims
Benefits:
* Competitive pay rates with opportunities for increases through training and development
* Access to MyHealthcare for support and advice on health issues, with an annual allowance of approximately £350
* Discounts at retailers through My Bupa Extras
* Discounts at gyms and fitness facilities across the UK, including online providers
* Support for mental health through various programs
* Discounted dental insurance for immediate family members
* Additional wellbeing benefits including Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests, and Menopause Plan
* Wagestream for early access to income
* Career development opportunities
* And many more
Why wait? Apply now to be part of a brilliant team. Find us on LinkedIn, Facebook, and Instagram. We champion diversity and are committed to an inclusive environment where everyone can be themselves. Bupa is a Level 2 Disability Confident Employer and offers reasonable adjustments during recruitment. We are an equal opportunities employer.
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