Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.
Collinson is the operator of Priority Pass, the world's original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world's leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.
Insurance & Assistance
Strategic acquisitions, brand rationalisations and complete re-launches in the last 18 months have marked the start of an incredibly exciting period of growth and further investment within the Insurance and Assistance capability for the group. A forward-thinking, customer-centric approach, coupled with innovative insurance and assistance solutions will deliver significant growth over the coming three years. Today, we have retail, wholesale, underwriting and operational interests in the UK, mainland Europe, Australia, South Africa, Hong Kong, Singapore and the USA.
We deliver white-label or co-branded solutions for Travel, International Health and Personal Accident as well as Ancillary Motor, Home Emergency and Dental cover. Our flexible approach means that we can provide solutions from capacity only to fully supported and fulfilled partnerships. We work with the travel trade, financial services companies, affinity groups and internet businesses across the world and we believe our innovative approach helps businesses grow.
The Role
Reporting to the Travel Underwriting Manager, you will take ownership of underwriting performance across a significant travel insurance portfolio. You'll work cross-functionally with pricing, actuarial, finance, commercial, and business development teams to drive profitable growth while carefully balancing risk and claims exposure.
This role offers strong visibility across the business and the chance to influence product design, pricing strategy, and underwriting controls in a dynamic and fast-growing environment.
Key Responsibilities
Manage the net underwriting performance of assigned travel insurance portfolios, ensuring profit targets are met
Analyse performance trends and develop ultimate loss ratios for reserving committees
Support the development and enhancement of customer-focused products, including policy wording reviews
Work closely with Pricing to ensure robust sales and underwriting performance reporting
Recommend and support product and pricing changes through governance and sign-off forums
Partner with Commercial teams to support key distribution relationships
Contribute underwriting expertise to new business opportunities and RFPs
Ensure compliance with internal governance and FCA regulatory requirements
About You
Minimum 2 years' underwriting experience in UK personal lines insurance
Travel insurance and/or European market exposure is advantageous but not essential
Strong analytical mindset with excellent attention to detail
Comfortable managing multiple projects and stakeholders
Experience contributing to pricing, product, or portfolio performance discussions
Confident communicator with strong interpersonal skills
Intermediate to advanced Excel, Word, and Adobe skills
Why Apply?
Work with a globally recognised brand portfolio
Exposure to large-scale, complex underwriting portfolios
Opportunity to influence product innovation and growth strategy
Supportive, collaborative, and entrepreneurial culture
Excellent long-term career development prospects
Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.
Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.
Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.