Working directly for the Director:
- Data entry- Inputting client details when we receive details and all contact notes being stored on a secure system. Keeping in line with GDPR.
- Answering calls - Taking bookings and advising clients and their legal reps.
- Inputting confidential notes. Supporting staff with inputting notes and storing on the file.
- Organising diary/taking bookings on the online calendar and confirming with clients.
- Sending emails, print and photocopy items
- Typing letters, reports and other business documents
- Participating in office meetings and taking meeting minutes
- Any other duties required from your manager
What we are looking for:
Skills and Abilities:
- Excellent communication skills with clear verbal and written English
- Knowledge of customer care, able to deal professionally with personal and telephone callers
- Accurate I.T. skills and knowledge of MS Word and Excel, and the Internet
- Able to work flexibly and independently within a team; asking for and giving support as needed
- Able to understand and respect the importance of confidentiality, both within and outside the workplace
- Aware of Health and Safety and Equality and Diversity
- Able to understand the importance of being punctual and the impact absence has on the effectiveness of the team
Entry Requirements:
- Strong interest in a career in business
- Effective and confident communicator
- Highly motivated
- Already hold an English and maths GCSE or equivalent
Package includes:
- Completely fully-funded qualifications
- Spend at least 6 hours of your contracted working hours studying towards your apprenticeship
- Great progression opportunities
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