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Customer Care - Full Time Fully Flexible, Great Malvern
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Client:
Location:
Great Malvern, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
e8d5e05354fd
Job Views:
3
Posted:
21.05.2025
Expiry Date:
05.07.2025
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Job Description:
Overview
McDonald's is one of the most recognised brands in the world, built on core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.
As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in the customer area. Your activities include welcoming children, handing out balloons, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
In our fast-paced, high-energy environment, we are looking for someone with a genuine smile, the ability to connect with customers, and make them feel valued.
Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact are essential. You should be able to sustain high energy levels while working efficiently and productively.
Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.
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