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OUR RESOPONSIBILITIES
1. Customer Relationship Management: Build strong relationships with customers and stakeholders, manage daily communications, and identify new business opportunities.
2. Project & Service Coordination: Plan and schedule service work, ensure thorough handovers to execution teams, and coordinate technical support when needed.
3. Sales & Documentation: Prepare service sales tender documents, raise accurate quotations, and update service-related documentation in ERP systems.
4. Financial & Administrative Support: Collaborate with the accounts team to resolve invoice issues and ensure timely payments.
5. Market Engagement: Understand market positioning and client needs, attend client visits, trade shows, and industry events to enhance networking and business growth.
YOUR QUALIFICATIONS
6. Proven experience managing client accounts or leading projects, with a track record of building strong relationships and delivering results.
7. A background in marine engineering or a similar technical field is a plus—but not essential if you’re quick to learn and comfortable with technical concepts.
8. Strong communication and organizational skills—you know how to keep things moving, align stakeholders.
9. Confident using digital tools like CRM systems, Excel, and other business software to stay organized and data driven.
10. A valid driving license and willingness to travel when needed to meet clients and support service delivery on-site.
WHAT WE OFFER
11. Private Medical Insurance (entitled to join after 6 months of service - contributions will be made by the company, but this is private to you and therefore will be viewed as a benefit by HMRC and be subject to tax)
12. Company mobile phone for business use only.
13. Company credit card for business use only.
14. Auto enrol into Company Pension Scheme
15. Bupa Cashplan Benefits
Are you interested in the position and still have questions? Please do not hesitate to contact us.