Job Title: Junior Account Manager & Client Operations Specialist
Department: Client Services / Partnerships
Location: Office-based (5 days per week when not travelling)
Travel: Potential for domestic and international travel
Role Overview
We are seeking a highly organised, proactive, and personable Junior Account Manager & Client Operations Specialist to support the delivery and growth of client partnerships across the sports and entertainment landscape. This role blends account management, client servicing, operational coordination, and event/talent support, making it ideal for someone who thrives in fast-paced environments and enjoys working across multiple projects simultaneously.
Key Responsibilities
Client & Account Management
Serve as a day-to-day contact for assigned clients, building strong professional relationships.
Coordinate deliverables, timelines, and communications to ensure campaigns and partnerships run smoothly.
Prepare client-facing materials including reports, presentations, case studies, and one-pagers.
Support senior team members in strategic planning and account growth initiatives.
Sports & Industry Knowledge
Must have a broad knowledge of global sports, particularly tennis, golf, cricket, Formula 1, football, and esports.
Demonstrate strong understanding of the commercial and media landscape within sport (or a willingness to learn), including sponsorship, rights holders, broadcasters, and digital platforms.
Operations & Organisation
Manage multiple workstreams simultaneously with exceptional attention to detail.
Coordinate logistics for meetings, campaigns, shoots, and events.
Be available to travel regularly and work occasional irregular hours when required.
Research & Insight
Conduct online research to gather relevant insights ahead of meetings, presentations, and client deliverables.
Interpret media-related data and translate findings into clear, actionable insights.
Creative & Production Support
Assist with the creation of presentations and marketing materials using tools such as Adobe or equivalent platforms.
Support event production and management, either through prior experience or strong interest in this area.
Develop and implement social media plans for talent and brand ambassadors that align with campaign objectives and production schedules.
Talent & Relationship Management
Coordinate communications and logistics with talent, agents, and key stakeholders.
Ensure talent deliverables, schedules, and content outputs are met.
Networking & Representation
Represent the company professionally at events, meetings, and industry functions.
Build and maintain relationships with clients, partners, suppliers, and industry contacts. An added bonus would be someone who has worked in a similar industry and would be able to bring in a number of beneficial contacts.
Skills & Experience
Previous experience in account management, client services, partnerships, or related role.
(Very) strong written and verbal communication skills, with a key focus on social media.
High level of organisation and time management.
Comfortable working in a fast-paced, deadline-driven environment.
Proficiency in presentation and reporting tools (e.g. PowerPoint, Keynote, Adobe Suite, or similar).
Confidence working directly with clients and external stakeholders.
Ability to interpret data and communicate insights clearly.
Preferred / Advantageous
Experience working in sports, media, marketing, events, or talent management environments.
Understanding of basic budgeting, invoicing, or campaign financial tracking.
Experience using CRM, project management, or workflow platforms (e.g. Monday, Asana, HubSpot, Salesforce).
Knowledge of content production processes (shoot days, editing workflows, approvals).
Basic knowledge of sponsorship measurement or ROI evaluation.
Personal Attributes
Friendly, confident, and highly professional.
Curious and proactive mindset.
Adaptable and solutions-oriented.
Comfortable travelling frequently.
Strong team player with the ability to work independently.
Why Join
Opportunity to work across major global sports properties and brands.
Dynamic, collaborative environment.
Exposure to high-profile campaigns, talent, and live events.
Clear development pathway within account management and partnerships.
Seniority Level: Junior with possibility of a mid-level management role (dependent on experience)