* ER leadership role with team management scope
* High-impact position at the heart of NHS workforce transformation
About Our Client
The company is a large organisation in the healthcare sector, with an outstanding reputation in the UK. They are well-respected for their commitment to quality, and their focus on driving professional growth and development.
Job Description
* Lead and quality-check complex ER casework across the Trust
* Manage and develop a team of ER professionals (currently 6, growing to 7)
* Develop and implement an Employee Relations strategy with the Head of ER
* Oversee ER KPIs, reporting systems, and cultural/EDI trend analysis
* Act as escalation point for complex or sensitive ER issues
* Design and deliver ER-related training to HR teams and managers
* Collaborate with legal teams, trade unions, and governance bodies
* Contribute to policy development and ensure legal compliance
* Deputise for Head of ER on key projects and tribunal cases
The Successful Applicant
A successful 'Employee Relations Manager' should have:
* CIPD Level 5 or 7 - essential
* NHS or similar, wider public sector experience - essential
* Proven experience managing complex, high-volume ER casework
* Previous team leadership in a strategic ER environment
* Ability to manage multiple stakeholders, including unions and legal teams
* Strong coaching, conflict resolution, and training delivery skills
* Unflappable, firm but fair approach with excellent interpersonal skills
* Strong analytical skills for interpreting ER data and trends
* Confident managing policy development and legal compliance
What's on Offer
* A competitive benefit package
* 6-month initial contract with view to extend or go permanent
* Hybrid working: 3 days on-site at East Surrey Hospital
* Opportunity to shape ER strategy and manage a growing team
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