Role: Catering Assistant
Grade and Salary: Grade 3, £23,350 - £24,215 per annum (pro-rata)
FTE and working pattern: 0.57FTE Part time, 20hrs per week (including occasional weekend work). Weekly rosters are subject to change.
Holiday Entitlement: 28 days annual leave plus 9 buildings closed days (and Christmas Eve when it falls on a weekday) (pro-rata)
Key Duties & Responsibilities
1. Provide and assist with the provision of professional, welcoming, high quality, flexible catering service to students, colleagues and visitors to the University across all areas.
2. Preparation and pre-service activities prior to the opening of an outlet or the start of an event.
3. Operate the outlet tills – including include taking payments whether cash, credit, contactless or cashless.
4. Fill clean and service vending machines as trained and per procedures.
5. Assist with receiving and putting away food deliveries and stock counting.
6. Assist as directed with basic food preparation readying outlets for service, producing prepare to order items – both hot and cold, creation and production of salads, sandwiches, coffees and other items as instructed.
7. Preparation, safe operation and cleaning of small items of equipment – to include soup kettles, coffee machines, ice machines, blenders, dishwashers, countertop ovens, toasters etc used daily within the outlets.
8. Function Waiting/ service to table, Bar Service, (with relevant training), and assistance with buffet service when required.
9. Follow all laid down processes and procedures relating to food preparation, health, hygiene and welfare, temperature checking and waste management. To work within and to be aware of EH, COSHH and Health and Safety Guidelines.
10. Maintain a high standard of personal hygiene, and work in a clean and tidy manner.
11. Front and back of house cleaning activities as necessary.
12. Any other relevant duties which may be required from time to time or as the service develops and adapts which may be reasonably expected of the post holder.
Essential & Desirable Criteria
Essential
13. Demonstrable ability to speak and understand English to follow verbal and written instructions and deal with customer/student queries
14. Well-developed interpersonal skills
15. Delivers excellent customer service, with a professional and courteous approach
16. Ability to work quickly, flexibly and accurately
17. Good attention to detail
18. Effective physical ability to carry out the post activities
Desirable
19. Experience of working within a similar environment
20. Experience of operating relevant catering and or cleaning equipment
Where the post holder is in possession of a valid UK Driving License, they will be required to register it with the University Insurance services and drive University Vehicles when required to facilitate the provision of services