About the Role
One of my local government clients is currently recruiting for a dedicated and compassionate Rough Sleeper Support Worker to join Housing & Welfare Services Team. This vital role focuses on supporting some of the borough’s most vulnerable adults including rough sleepers, ex-offenders, and those at risk of homelessness to access safe accommodation, improve life skills, and work towards sustainable independent living.
You will play a key part in reducing repeat homelessness by providing practical support, advocacy, and guidance to help individuals break the cycle of rough sleeping.
Key Responsibilities
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Conduct outreach across Walsall to engage with rough sleepers and those at risk of homelessness.
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Complete holistic risk and needs assessments, developing tailored support and risk management plans.
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Support service users to build life and social skills through one-to-one and group work.
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Assist individuals in securing and maintaining accommodation, and provide ongoing tenancy support.
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Encourage engagement with education, employment, and community networks.
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Ensure benefit claims are made and maintained to maximise income.
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Maintain accurate case records, support plans, and outcomes documentation.
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Collaborate with local agencies, partners, and internal teams to deliver effective housing support.
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Be available for occasional early mornings, evenings, or weekends in line with service demand.
About You
We’re looking for a motivated, empathetic, and resilient individual who is passionate about making a difference to people’s lives. You should be confident working with vulnerable adults and experienced in providing housing-related support or homelessness prevention services.
Essential skills and experience include:
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Experience supporting vulnerable adults, rough sleepers, or those with complex needs (e.g. substance misuse, mental health, offending).
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Strong communication and interpersonal skills, with the ability to build trust and motivate service users.
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Experience completing risk and needs assessments and developing support plans.
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Knowledge of homelessness legislation, housing rights, and welfare benefits.
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Ability to manage your own caseload and work flexibly to meet service needs.
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Confident using IT systems to maintain accurate records and case notes.
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Full UK driving licence and access to a vehicle for work use.
If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd