CCTV and Security Engineer – Area Service Engineer
Company: Argenbright Security Europe Limited – ASEL (Nottingham region)
Location: Nottingham, Nottinghamshire, United Kingdom (NG9 6DP)
Employment type: Full‑time, Permanent
Job reference: JM1434013NotCASE | Closing date: 15/12/2025
Position Overview
We design, develop and deliver tailored security solutions that fuse innovative technology, skilled personnel and effective processes to deliver tangible results. As industry leaders in security risk modelling, we use data and insights to empower our clients, enhance their strategies, minimise risks and reduce costs.
Responsibilities
* Take ownership of service calls within the allocated area and ensure a high standard of service delivery at all times.
* Communicate effectively with the Line Manager or Supervisor about outstanding issues and engage proactively to minimise revisit calls.
* Be an ambassador for ASEL, showcasing professionalism, customer care and best practices in all interactions.
* Work closely with the Service Team to complete any other reasonable duties in a timely and efficient manner.
* Ensure smooth operation of the designated service area and adhere to SLAs, aiming for first‑call solutions.
* Maintain a professional appearance and conduct, represent the company positively, and keep the service vehicle well‑maintained and clean.
Qualifications & Experience
* Solid understanding of CCTV, Intruder, Access Control and Fire systems.
* Commitment to continuous learning with ongoing training in company‑specific procedures.
* Friendly and approachable demeanour with the ability to build strong relationships with customers and colleagues.
Salary and Benefits
* Competitive base salary based on experience, plus overtime opportunities.
* Participation in a 1 in 6 call‑out rota.
* Comprehensive training and development opportunities in a supportive environment.
* Perkbox recognition – rewards and discount platform.
* Apprenticeship opportunities.
* Employee of the month scheme (£50).
* 110% Club of outstanding performers – large prizes and monetary rewards.
* WageStream – flexible wage application allowing early wage access.
* EAP – Employee Assistance Programme.
* Progression opportunities within the company.
* Ongoing training.
Equality & Diversity
ASEL values the diverse skills and experience of its employees and is committed to equality of opportunity for all. All individuals shall have equal opportunities for employment and advancement on the basis of skills, aptitudes and abilities.
Additional Information
Competitive pension and Perkbox membership are also available. This is a permanent, full‑time role based in Nottingham.
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