Job Title
Operations Manager
Location
Coatbridge
Employment Type
Full time
Contract Type
Permanent
Shift Pattern
Days shift
Hours per Week
45
Salary
Competitive salary plus benefits
Category
Store Operations
Closing Date
4 August 2025
About the Role
Retail is constantly evolving, and as we transform our stores for the future while expanding our online presence to meet growing customer demand, we seek customer-focused leaders to drive service excellence both in-store and online. Our Operations Managers play a key role in executing our strategic goals and are responsible for the leadership and profitability of our online operations, food hall, night shifts, and warehouse activities. The successful candidate will ensure high operational standards across these areas, foster a high-performance culture within their team, and prioritize customer satisfaction to deliver an outstanding shopping experience both in-store and online.
As part of the leadership team, you will work a three-week rolling rota that includes weekends, evenings, and late nights. You may at times be solely responsible for the store, requiring confidence in managing all aspects of store operations.
About You
You should have a proven track record in leading diverse teams, achieving operational excellence, and thriving in a fast-paced environment. Adaptability, attention to detail, and the ability to execute plans effectively are essential. Your leadership style should be engaging, with strong coaching and mentoring skills, and you should be able to influence at all levels. Excellent communication skills and flexibility in approach are important to connect with different audiences.
Why Join Us?
Join us and enjoy a competitive salary along with a range of benefits including:
* 15% colleague discount at Asda from day one for you and a nominated user
* Discretionary bonus scheme
* Enhanced electric car scheme
* Free eye tests for you and a nominated user
* Discounts on Asda services such as Mobile, Pharmacy, Opticians, Personal Loans, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
* Access to Wagestream for flexible pay, financial coaching, and savings
* Company pension
* Wellbeing support including virtual GP, EAP services, free counselling, legal, mortgage, cancer, and bereavement support
* Inclusion networks to promote diversity and inclusion
* Generous parental leave policies and support for fertility treatments
* Colleague recognition programs
* Special discounts on various services and activities, from airport parking to entertainment
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