A global engineering and animation company is seeking for a Technical Consultant to communicate value propositions for their cutting-edge technology products. The Technical Consultant will be support customers in the various industries using primarily in Life Sciences and Engineering Key job responsibilities:
1. provide first line technical support to the company and internationally, using various methods: telephone, email, desktop sharing and IM
2. create content for effective internal and external support or promotional purposes - documentation, website FAQ, tutorials, videos and working examples using 3rd party software
3. assist the Sales team by developing effective demonstrations to prospective clientele
Customer Technical Consultant skills:
4. Knowledge of scripting/programming, preferably in Python or C#
5. Self-motivated and resourceful in finding solutions by working with others
6. Good computer skills using a variety of Windows desktop applications
Experience:
7. Knowledge of one or more of the following: MATLAB, Python, Visual3D, Labview
8. Experience of creating video or tutorial content
9. Solid biomechanics or bioengineering background