Overview
Pay -
16-17 - £7.55 per hour.
18+ - £12.21 per hour.
Your local store is looking for a minimum 20 hrs per week Sales Assistant. You will need to be fully flexible over the course of the week. The hours will be spread across the week but will include at least one evening and a Saturday or Sunday shift.
Here at Dunelm, our Sales Assistants are the foundation of our team; a wonderful group of people at the heart of our stores. With customer focus as the top priority, our Sales Assistants are the first point of contact for helping customers and are always interacting with them, ensuring they leave satisfied and with a positive lasting impression so they will return again and again.
What you'll be doing
The role involves being trained in all aspects of customer-facing store life:
* Tills – Serving customers with purchases or returns, ensuring all items are complete, and fragile items are packed securely for safe delivery.
* Shop floor – Assisting customers in finding products and providing excellent, memorable service to foster customer loyalty and a love for our products and team.
* Hosting – Using our iPad systems to order products for delivery if customers can't find what they need. Training will be provided to create bespoke curtain and blind orders to customer specifications. You will also style departments like bedding displays to inspire customers and help them select the perfect items.
* Stock and Delivery – A physical role involving some heavy lifting. Responsibilities include merchandising, updating price changes, tidying the store after busy periods, receiving deliveries, checking stock, managing stock levels, and replenishing shelves, always keeping customer needs in mind.
What we'll look for in you
* Our colleagues work together to support and encourage each other to create a fantastic work environment that feels like home.
* We'd love you to be confident and feel empowered in your role, with a sociable nature and enthusiasm for working in a growing retail environment to deliver memorable customer experiences.
* You should enjoy helping colleagues and contributing to your team by reporting regularly to team leaders and store management.
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