Do you enjoy interacting with customers? Do you love helping others and working as a team? Then we are looking for you
The purpose of this role is provide GREAT service to all our customers, whilst ensuring that we have exceptional displays and a well stocked department.
We currently have a part-time role available.
If you think you are the right person for the role, then apply now. We'd love to hear from you
Key Responsibilities:
As a Retail Assistant, you will be responsible for:
* Greeting and welcoming all customers from the moment they enter the store
* Provide excellent product knowledge and recommendations to customers
* Organise efficient and the best value delivery option for the customer
* Help to keep the shop floor and displays clean and tidy
* Restocking goods when they're selling out, and ensuring they're attractively displayed with clear labels, clear signs and placed front and forward in a shoppable position
* Assist in the processing of deliveries from suppliers, from its delivery to the warehouse to transferring to the shop floor; packaging removal, labelling, scanning to building safe displays on the shop floor
* Creating inspiring and well maintained merchandising displays
* Maintain and ensure all Garden Centre equipment, tools and facilities are used in a safe manner by colleagues and customers alike
* Support all departments in the Garden Centre and help out when and where required
* Welcome customer complaints, listen well, apologise and escalate to a Supervisor
* Consider health and safety at all times; ensure displays are safe, manual handling is done in accordance with the training, wear PPE and use handling tools
* Accurately carry out stock counts in accordance with the set process to limit mistakes
* Additional duties deemed necessary for the needs of the Business
Skills Knowledge and Expertise:
The ideal retail assistant is someone who:
* Ideally has previous customer service experience – but not essential.
* Is willing to develop and learn new skills.
* Is friendly, positive, sociable and approachable.
* Is a strong team player.
* Previous knowledge of retail sales principles and practices is desirable but not essential
* Is flexible to work additional shifts and weekends if required
Why Join Our GREAT Team?
A GREAT Place to Work
Friendly, fun, and down-to-earth – we cultivate a positive team spirit every day.
Work-Life Balance
All roles operate within daytime hours – so your evenings stay yours.
Up to 33% Staff Discount
Treat yourself to garden and home favourites (*varies by department/concession).
Free On-Site Parking
Arrive stress-free with plenty of parking.
GREAT Values & Recognition
We live our values and celebrate yours with monthly awards and shout-outs.
Monthly Team Engagement Events
From information sharing to free food – we love bringing the team together.
Enhanced Holiday Allowance
More time off that grows with your length of service.
Grow Your Career
We support your development with company-sponsored training.
Well-being Support to Help You Thrive
Employee Assistance Programme including 24/7 GP access, funeral concierge, and mental health support – we're here when you need us.
Pension Contributions
Helping you plant the seeds for a secure future.
Supporting Causes That Matter to Our Team
Through our Kindness Pot, we donate to charities and local causes close to our team's hearts – planting seeds of kindness in the community.
Successful candidates must apply via our website (you may need to copy and paste the link into your browser):
If you think you are the right person for the role, then apply now. We'd love to hear from you
Job Types: Part-time, Permanent
Pay: £10.00-£12.21 per hour
Benefits:
* Company events
* Company pension
* Discounted or free food
* Employee discount
* Health & wellbeing programme
* On-site parking
* Store discount
Experience:
* customer service: 1 year (preferred)
Work Location: In person