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Support Worker / Assistant Resident Coach, Northampton
Client: Response Personnel
Location: Northampton, United Kingdom
Job Category: Other
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EU work permit required: Yes
Job Views: 2
Posted: 22.08.2025
Expiry Date: 06.10.2025
Job Description:
Permanent, Full-time
37 hours a week including approximately 1 in 4 weekends.
Mixed Shift Patterns: 7am-3pm, 11am-7pm, 9.30am-5.30pm
Full clean driving licence and access to your own vehicle required.
Our client is a not-for-profit housing association located in Luton. We are looking for an experienced Support Worker to join an established company.
Purpose:
As an Assistant Resident Coach, you will support residents working with Resident Coaches to deliver positive outcomes, using psychologically informed approaches to provide flexible and adaptive services.
Responsibilities:
* Deliver comprehensive support to residents.
* Work in a psychologically informed, person-centred way.
* Collaborate with the Resident Coaching Team to ensure consistent, positive support.
* Conduct holistic assessments, support plans, and risk assessments for new residents.
* Maintain daily records of support activities.
* Liaise with professionals such as social workers, solicitors, translators, police, and education providers.
* Conduct daily coaching sessions.
* Manage your caseload by organizing coaching sessions, attending meetings, making referrals, and providing person-centred support.
* Think creatively to deliver effective support.
* Assist with benefit claims and personal contribution charges.
* Support residents in learning independent life skills for move-on.
* Participate in reflective practice sessions.
* Recognize challenging situations and support colleagues to influence positive resident behaviour.
* Ensure residents are informed of their rights and participate in service improvements.
* Attend networking and partnership meetings.
* Follow policies and procedures, including health and safety, fairness, lone working, SOVA, and child protection, reporting concerns as required.
* Undertake DBS checks every 3 years and report any changes.
Skills / Experience:
* Experience working with vulnerable people.
* Understanding of social issues like homelessness, well-being, and affordability.
* Psychological insight.
* Knowledge of diversity and equality.
* Empathy and personal resilience.
* Excellent communication skills to build trust.
* Creative thinking and problem-solving abilities.
* Self-motivated and accountable.
* Good self-management and collaboration skills.
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