Job Title: Property Manager
Location: Aberdeen
Salary: 31,500 - 35,500 (including car allowance)
An exciting opportunity has arisen for a Property Manager to join a well‑established and growing property management business based in Aberdeen. Reporting to the Associate Director, this role is responsible for managing a portfolio of customers while delivering a best‑in‑class service in line with the company's customer excellence charter. This position sits within a fast‑paced and dynamic team environment, offering a varied role combining customer engagement, portfolio management, and operational coordination. While experience in factoring is advantageous, candidates with strong customer service or property backgrounds will also be considered.
Benefits
* Salary: 31,500 - 35,500 (including car allowance)
* 20 days holiday + public holidays + birthday leave (total 32 days)
* Employee loan scheme
* Group life insurance
* Annual performance‑based bonus
* Additional complimentary festive leave
* Salary sacrifice pension scheme
* Enhanced parental leave
* Hybrid working available after probation
* Additional employee benefits
Role Overview
* Manage a portfolio of properties, delivering a high standard of customer service in line with the company's customer charter
* Build and maintain strong relationships with customers and contractors
* Create and distribute regular customer communications
* Conduct owners' meetings (both individual and group) and manage evening AGMs
* Instruct and monitor reactive and planned maintenance works
* Manage and coordinate insurance claims processes
* Carry out regular property/site visits
* Maintain accurate and up‑to‑date customer records
* Work collaboratively with internal teams to ensure smooth service delivery
Requirements
* Previous experience within property management / factoring or strong customer service background
* Full, clean UK driving licence
* Strong communication and interpersonal skills
* Ability to work both independently and as part of a team
* Proficient in Microsoft Office 365
* Ability to work to targets and manage a busy workload
* Comfortable working in a fast‑paced environment
* Experience using CRM systems (desirable, not essential)
#J-18808-Ljbffr