Store Stock Controller
Full-Time
Kingston-on-Thames
Crew Clothing Company was founded in
Salcombe in 1993. Today Crew is a great British brand, and our success
lies in our authentic passion for producing great looking, well made
clothes. We now have more than 115 stores and a thriving website, and the
business continues to grow.
Our people are at the heart of our
company. With a passion for exceptional service, and a love for our
product, our team is dedicated to offering the best customer experience –
nothing is too much trouble.
Purpose of the role:
Stock Control is key in any retail business
and Crew is no exception. Reporting into
the Head of Logistics your role requires a high level of accuracy and detail
when challenging stock figures and reporting to the business. You will be influential in reducing stock
loss, working with Finance, Stores and Logistics. You will also be the first
point of contact for all Logistics Helpdesk queries from within the business,
presenting a professional, supportive and efficient response.
Responsibilities:
Communication
* Single point of contact for all Stock Control issues with stores
responding within 48hours
* Actively review store stock control processes to make improvements
* Support Retail teams with End of Month reports and stock adjustment
analysis
* Build relationships with Head Office Departments, Retail Ops, IT,
Finance
Stock Management
* Monitor stock files through the systems
ensuring processes are working as expected, engaging IT and Retail Ops to
support as required.
* Manage store stock take schedule with Retail
Ops and external partners
* Support system and store preparation for stock
takes
* Manage the stock take process through systems
* Liaise with Retail Ops to improve process and stock
accuracy
* Investigate discrepancies and provide
resolutions
* Maintain regular contact with stores and carry
out stock transfers when necessary
Analysis
* Analyse stock take results and share findings
with suggestions on how to improve processes
* Produce regular and ad hoc reports and analyse
sharing results
* Carry out regular stock analysis to identify
issues and correct as required
* Carry out any ad-hoc duties to support to the
department as and when required
Commercial Awareness
* Demonstrate a good understanding of stock
control in line with the Crew brand
Key Skills & Experience:
Essential –
* Strong
numerical skills.
* Good
Microsoft Excel and IT skills.
* An
understanding of the principles of distribution and stock management.
* High
degree of accuracy and attention to detail.
* Strong
levels of communication and interpersonal skills.
* Experience
working within an ERP
* Experience
with using and creating reports
* Excellent
organisational skills.
* Capable
of working to tight deadlines.
* Ability
to prioritise and work well under pressure.
* Dedicated
and responsible approach to job role.
* Ability
to work both independently and within a small team.
Desirable –
* Working
experience of Microsoft Dynamics AX
* Graduate
level or from retail background at supervisory level.
* Strong
commercial awareness.