My client are a growing freight forwarding business with a strong presence in the European market and exciting plans to expand into international trade lanes. They pride themselves on delivering reliable logistics solutions and excellent customer service while adapting quickly to the demands of global trade.
Freight Supervisor Job Overview
They are looking for an experienced and proactive Freight Supervisor to join their operations team. This is a varied role covering air, sea and road freight, with responsibility for quotations, customs entries, and customer support.
As they continue their expansion into worldwide markets, a good understanding of international freight and customs processes - ideally with experience in US imports - will be highly valuable.
Responsibilities include:
Supervise daily freight forwarding operations across air exports, air imports, sea exports, sea imports, and road exports
Liaise with carriers, hauliers, and overseas agents to ensure smooth shipment flows
Complete customs entries (CDS) and ensure compliance with all regulations
Prepare competitive quotations and costings across global routes
Monitor shipments and resolve any operational issues
Customer & Stakeholder Management
Act as a key contact for clients, providing updates and resolving queries
Deliver a high level of customer service across all accounts
Work closely with internal teams to ensure efficient end-to-end service
Compliance & Process Improvement
Ensure all shipments comply with customs and international trade regulations
Maintain accurate and compliant documentation
Contribute to SOPs, process improvements and staff development
Freight Supervisor Salary & Benefits
Salary of £35,000-£40,000 DOE
Health cash plan and pension scheme
Free on-site parking
22 days' holiday plus bank holidays (rising with service)
Genuine opportunities for growth as my client expand into international freight
Freight Supervisor Job Requirements
3-5 years' experience in freight forwarding / logistics
Knowledge across multiple freight modes (air, sea, and road)
Experience in customs entries (CDS) and import/export documentation
Strong understanding of global freight, ideally US import procedures
Excellent communication, organisation, and problem-solving skills
Proficient with MS Office and freight systems
Knowledge of Incoterms, HS codes, and wider trade compliance
Exposure to new trade lanes or international expansion
Additional European language skills
Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy.
Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.
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