Social Media Program Manager
The Social Media Program Manager supports the planning, coordination, and delivery of International social media communications programs. This role blends program management skills with social media expertise to guide local and regional markets, share best practices, and ensure successful execution of social media initiatives. The ideal candidate is collaborative, detail-oriented, and able to independently manage well-defined program streams.
Key Responsibilities
* Guide and advise local and regional Social Points of Contact (POCs) on social media best practices and campaign execution. Develop and maintain toolkits and resources that upskill markets and improve social program performance. Identify areas of opportunity and growth in social media at an international level. Develop social strategic points of view (POVs) as needed. Guide international social campaign delivery. Own and deliver certain program streams (Pilot activations, Connect, etc.) independently or in partnership with local markets. Support the development of international social media plans (e.g., annual planning).
* Work closely with CMT on reporting, learning agendas, and improvement plans. Maintain a holistic view of all programs and regions, cross-sharing learnings and know-how. Manage program stakeholder communication and action plans. Support central teams in disseminating initiatives to local and regional POCs. Support international social program initiatives (e.g., Connect). Coordinate cross-functional teams for international needs and resourcing.
* Deliver workshops and program kick-offs as needed. Build close working relationships with local and regional social POCs to understand pain points and opportunities. Own ongoing cross-program communication and best practices sharing. Facilitate cross-sharing of internal and external work. Lead upskilling initiatives on specific social media topics. Manage regular updates and communication channels (e.g., monthly calls).
Minimum Qualifications
* 7+ years of experience in social media, marketing, or communications.
* Excellent Program and Project management skills from matrix organisations and across geographies.
* Strong expertise in social media platforms, campaign planning, and execution.
* Experience working with international teams or across multiple countries and cultures.
* Excellent stakeholder management and relationship-building skills. Ability to work independently on well-scoped projects and program streams.
Skills
* Social media
* Social media marketing
* Project management
* Campaign development
* Program management
* Technology
Job Title: Social Media Manager
Location: London, UK
Rate/Salary: 48.47 - 48.47 GBP Hourly
Job Type: Contract
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