Salary: £35,000 - 38,000 per year Requirements: Strong knowledge of Microsoft 365 cloud and hybrid environments Experience supporting computer networks, servers, and business systems Proficient in Windows Client OS (Windows 10/11) and Windows Server (2016–2025) Familiarity with PowerShell scripting and automation Competent in Active Directory user and group management, GPO/GPP, scripting Knowledge of networking concepts (DHCP, DNS, TCP/IP, IP Subnetting) Experience in VPN configuration and troubleshooting Ability to diagnose and repair PC hardware and build PCs from scratch Understanding of security best practices and maintaining secure configurations Desirable: Experience with Linux OS (Debian, Ubuntu) and virtualization (Hyper-V) Responsibilities: Lead in receiving, logging, and prioritising issues via our ticket system Escalate unresolved issues internally or to third parties Provide day-to-day user support for desktops, laptops, mobile devices, and business applications Conduct daily system checks and report to senior IT staff when necessary Support and maintain networking, server infrastructure, and VPN connectivity Assist with Microsoft 365 administration including Exchange Online, SharePoint, Teams, and Intune Contribute to the design and implementation of network and server infrastructure Plan and execute upgrades for servers, storage, and cloud services Evaluate and recommend new technologies to enhance security, scalability, and performance Document infrastructure designs and maintain configuration standards Technologies: Active Directory Cloud Debian Hardware Hyper-V Support Linux Microsoft 365 Mobile Network PowerShell Security SharePoint TCP/IP Ubuntu VPN Windows Office 365 Nginx Veeam More: We are currently recruiting for an IT Support & Infrastructure Technician to join our small IT department located at our head office in Huddersfield, West Yorkshire. This is a hands-on position that supports approximately 150 users across three locations. We offer a full-time, permanent position with a salary range of £35,000.00-£38,000.00 per year, alongside benefits such as casual dress, company events, pension plans, employee discounts, free parking, life insurance, and sick pay. We are excited to welcome someone who is passionate about IT and eager to improve our systems. last updated 4 week of 2026