Detailed job description and main responsibilities To find out more about the key responsibilities and the specific skills and experience you'll need for this role, take a look at the Job Description & Person Specification attachments under the 'Supporting Documents' heading. Explore 'Inside MFT - Your Candidate Place' To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT - Your Candidate Place. This welcoming one-stop hub gives you a real sense of who we are - what we stand for, how we reward and support you, and the many ways we care for you as you care for others. You'll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply. To access 'Inside MFT - Your Candidate Place', simply click on the relevant PDF document under the 'Documents to download' section and once opened, you can either scan or click on the QR code. Closing vacancy listings early We welcome applications from a wide range of backgrounds and experiences. To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below. Use of Artificial Intelligence (AI) in your application Here at Manchester University NHS Foundation Trust, we're proud to be ALL HERE FOR YOU-for our patients, our communities, and each other. As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application-especially personal statements and responses to role-specific questions-is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone. Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application. Person specification Qualifications Essential criteria General education to GCSE standard. BTEC or equivalent knowledge Evidence of further development Desirable criteria ECDL NVQ Customer Care AMSPAR - The Association of Medical Secretaries, Practice Managers, Administrators and Receptionists Experience Essential criteria Minimum of 12 months clerical experience working within a healthcare and customer services environment Experience of working as part of a team. Experience of working with Trust's policies and procedures Desirable criteria Experience of working in a breast screening unit. Previous NHS experience Employer certification / accreditation badges