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Are you reliable and responsible? We're looking for a Night Team Member to ensure our hotel runs smoothly during the night shift.
What You'll Do:
* Guest Services: Manage guest requests promptly and professionally, ensuring a pleasant stay.
* Safety First: Maintain security and safety procedures throughout the night.
* Security Checks: Perform regular security checks to keep our hotel safe.
* Support Staff: Provide general support to hotel staff during the night shift.
* Maintenance Help: Assist with any maintenance or housekeeping tasks that arise.
* Room Setup: Set up meeting rooms and other areas as needed.
* Food & Beverage Service: Serve food and beverages to guests when required.
* Check-In/Out: Handle guest check-ins and check-outs as needed.
* Emergency Response: Manage any emergency situations that occur.
* Reporting: Prepare reports for senior management as required.
Benefits:
* Employee discounts on bedroom rates across our Best Western hotel portfolio.
* Shopping discounts on groceries, fashion, travel, utilities, days out, and holidays.
* Eye care benefits.
* Free legal & money advice.
* Counseling sessions.
* Cycle to work scheme.
* Wellbeing tips, fitness videos, and health advice.
* Recipe ideas, wellbeing podcasts, TV, and breathing exercises.
* 24/7 advice and support line.
* Team reward & recognition.
* Free meals on duty and free parking.
Ideal Candidate:
* Experience in a hotel or similar environment, preferably as a night team member.
* Excellent customer service skills and a friendly, professional demeanor.
* Strong communication and interpersonal skills.
* Understanding of safety and security procedures.
* Ability to stay calm in high-pressure situations.
* Flexible, adaptable, and available to work evenings and weekends.
* Good organizational skills and attention to detail.
About the Hotel:
Located over the Humber estuary with stunning views and just 10 minutes from Hull city centre, the Hull Humber View Hotel is part of the Signature Collection by Best Western. It features 95 bedrooms, including family suites, a wedding venue, meeting rooms, a fitness suite, and even a helipad for helicopter access.
About Us:
LGH Hotels Management manages a growing portfolio of 42 hotels across the UK, including brands like Crowne Plaza, Holiday Inn, and Best Western. Join us to build a fulfilling career in hospitality and shape the future of the industry.
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