Customer Services & Administration Clerk – Caerphilly
£12.21 per hour | Office-Based | Temporary Role
Nu Staff are recruiting for a Customer Services & Administration Clerk to join the office team of a respected manufacturing business based in Caerphilly. This role is ideal for someone with solid admin experience who enjoys working in a customer-focused environment and is looking for a stable, Monday-to-Friday position.
You’ll be responsible for processing incoming orders, handling customer queries, and supporting the wider office team with administrative tasks. Strong attention to detail, accuracy, and communication skills are key to success in this role.
Hours of Work:
Monday to Thursday: 8:15AM – 5:00PM
Friday: 8:15AM – 4:00PM
Pay Rate:
£12.21 per hour
Key Responsibilities:
Process incoming sales orders accurately and efficiently
Respond to customer queries and provide general product or order information
Resolve issues relating to orders in a timely and professional manner
Answer incoming calls and support sales office functions
Work collaboratively with managers and supervisors to meet company objectives
Maintain a clean, safe, and organised office environment
Carry out additional admin duties as required by the General Manager
What We’re Looking For:
Previous experience in an admin or office-based role
Excellent organisational skills with strong attention to detail
Confident using Microsoft Outlook, Word, and Excel
Fast and accurate data entry skills
Strong interpersonal skills and ability to communicate at all levels
Proactive, reliable, and able to manage own workload
Calm under pressure and able to meet deadlines
Friendly, flexible, and professional approach
Must be eligible to work in the UK
Location:
Caerphilly – candidates must be able to reliably commute
If you're looking for a varied administration role where you can make a real impact, apply now and a member of the Nu Staff team will be in touch to discuss the next steps.
Ref: INDNU1